Privacy Policy

1. Who We Are

Synnapse.ai is an AI creative studio that builds content systems, websites, automation pipelines, and visual production workflows for businesses. We can be reached at synnapseai@gmail.com.

2. What We Collect

We collect information only when you interact with us directly. This may include:

• Your name and email address when you contact us via email or our website
• Your Instagram handle or direct messages if you reach out via Instagram
• Business information you share during project enquiries or scoping conversations
• Basic usage data from this website, including pages visited and approximate location (via server logs)

We do not use cookies for tracking and we do not run advertising pixels on this website.

3. How We Use Your Information

Information you share with us is used only to:

• Respond to your enquiries and provide scoping or project information
• Deliver the services you have engaged us for
• Communicate about ongoing work, invoices, or project updates
• Improve the way we describe and present our services

We do not use your information for marketing to third parties, and we do not sell or share your data with anyone outside of what is necessary to deliver the service.

4. Third-Party Tools

Our website is a static HTML site. It does not use analytics platforms, advertising networks, or third-party tracking scripts.

When we build client products (such as websites with AI chatbots), those products may use third-party AI APIs (such as Google Gemini). The privacy practices of those APIs are governed by their respective providers' policies. Clients are responsible for ensuring their use of such tools complies with applicable laws.

5. Data Retention

We retain project-related communications and information for as long as they are relevant to ongoing work or may reasonably be needed for reference. You may request deletion of your information at any time by emailing us at synnapseai@gmail.com.

6. Your Rights

You have the right to:

• Request a copy of any personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for any ongoing communication at any time

To exercise any of these rights, contact us at synnapseai@gmail.com.

7. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.

8. Contact

For any questions about this policy, reach us at synnapseai@gmail.com.